Email notification to multiple receipents

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4 years 4 months ago #321509

Hi

We have recently purchased Hikashop Market Multi Vendor and developed a portal Business edition.

System is able to send email notifications to the customer, Admin and Vendors for all the defined order status, but we have one more requirement where email should go to one more person defined under vendor account so that both vendor and the another person should receive email notifications for order status.

I have created one user under a vendor but email is not going to that user. Can you please help?

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4 years 4 months ago #321538

Hello,

There is an HikaMarket ACL for that : order/notify.
If a vendor user do have that ACL (and also the vendor entity, to authorize the feature), that user will also receive the vendor email notification.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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4 years 4 months ago #321559

Hi,

I did the ACL Settings already. Please find below the screenshots:

Attachments:

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4 years 4 months ago #321582

Hello,

Does the vendor receive the email notification ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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4 years 4 months ago #321591

Yes. But not the user created under that vendor as shown in the 2nd screenshot earlier. Both are added(vendor and its sub user) in the same group also.

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4 years 4 months ago #321639

Hello,

I made a test and I also checked the code.
There is one case which could explain the issue ; is that you're using the "Allow multiple vendor for users" setting which change how the hikamarket ACL are stored for the vendors' users.
I'm currently working on a patch but since it won't be just two lines of code to change, I won't be able to paste the patch here but it will be include in the next release.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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4 years 4 months ago #321681

We can't wait till your next release.

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4 years 4 months ago #321691

Hello,

If you do not require the "multiple vendor for users", you can avoid the issue by disabling the setting.
Otherwise, we can see to upload a patched version in your website which will include the fix.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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