Vendor registration mail question

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4 years 1 week ago #327368

-- HikaShop version -- : 4.4.0
-- HikaMarket version -- : 3.1.1
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.4.13

Hello

we have configured our HikaMarket to manually validate new vendors.

Currently... users that apply to be vendors receive an e-mail that says:

Hi [username],
You vendor account has been created.


but their vendor account has not yet been validated so it makes no sense to tell them that their vendor account has been created. They are not vendors yet!

Supposing that we approve this vendor, then after approval he gets exactly te same message again!

Hi [username],
You vendor account has been created.


What would be perfect is to have 2 different mails. One to notify the user that he will be validated and then one to tell them the results of the validation and if they became vendors or not.

If this is not possible, how can we set things so that the vendor receives an email only when the administrator activates the new vendor account?

Thank you
Katerina

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  • MODERATOR
4 years 1 week ago #327400

Hello,

Thank you for your feedback.
It is indeed an unwanted behavior ; we wanted to delay the registration email when the vendor is approved (if the approval is enabled in the website).
But we removed the filter during the registration because some vendors did not received an email telling them that their vendor account was created.
Thus, it is a good idea to create a new email for the approval process.

In the HikaMarket vendor class, you would find two time that line of code

$mail = $mailClass->get('market.vendor_registration', $infos);
For the one in the function "save", you can replace it with
$mail = $mailClass->get('market.vendor_approval', $infos);
And then duplicate the "vendor_registration" email files to "vendor_approval" and customize them for your needs.
We will do the same in HikaMarket for the next release.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: liaskas

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4 years 1 week ago #327443

Yes this worked Jerome... thank you for your help!

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  • Posts: 26166
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4 years 1 week ago #327493

You're welcome :)

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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