Reply with Name and E-mail.. of the Vendor?

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1 year 6 months ago #351715

-- HikaShop version -- : 4.7.2
-- HikaMarket version -- : 4.1.1
-- Joomla version -- : 4.3.1
-- PHP version -- : 8.0.28
-- Browser(s) name and version -- : Chrome

HIKAMARKET
1) Configuration > Limit vendors in cart > One Vendor
2) Vendor 1, Vendor 2, Vendor 3..

HIKASHOP
1) Configuration > Emails > From Name HIKA, From Address This email address is being protected from spambots. You need JavaScript enabled to view it.
2) Emails > Order creation notification, Order status notification

Messages arriving at the client have HIKA as the sender and This email address is being protected from spambots. You need JavaScript enabled to view it. as the email address

Is it possible to replace them with the Vendor's name and email ??

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  • MODERATOR
1 year 6 months ago #351728

Hello,

As I wrote you in another thread, you already have the vendor attributions in the HikaShop mail data.
So you can process them and change the field you want (via an override).

The modification of the "reply" is a good solution to avoid some issues with spam filters ; because sending email as your vendor might not be appreciated by antispams.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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1 year 6 months ago #351736

Thanks for the reply Jerome.

I didn't understand which file to override to make the email and the name of the Vendor appear as sender :(

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1 year 6 months ago #351749

Hello,

You want to edit the HikaShop order notification email, the one which is sent to the customer.
www.hikashop.com/support/documentation/1...shop-email-form.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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1 year 6 months ago #351750

HIKAMARKET
Configuration > Limit vendors in cart > ONE VENDOR
Vendor 1 and Vendor 2

Customer Gerry buy products from Vendor 1
Customer Jerome buy products from Vendor 2

It is possible in the order notification email see the name of the Vendor the customer bought from ?

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  • MODERATOR
1 year 6 months ago #351752

Hello,

As I wrote you in another thread, you already have the vendor attributions in the HikaShop mail data.
So you can process them and change the field you want (via an override).

You want to edit the HikaShop order notification email, the one which is sent to the customer.


Summary : Yes and you have to override the HikaShop email for that.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 152
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1 year 6 months ago #351769

Unfortunately my English is bad. I have trouble explaining.



Gerry buy products from Vendor 1. Order notification subject arrives from Vendor 1 (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Jerome buy products from Vendor 2. Jerome will also get the notification from Vendor 1 ;-(

Attachments:

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  • MODERATOR
1 year 6 months ago #351776

Hello,

I understand your question but it looks like you're not able to understand my answer.

- No, you must not change the setting of the HikaShop email.
- You want something dynamic : You must use an override via the "preload" part of the email.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 152
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1 year 6 months ago #351781

I really appreciate your help and patience.

I finally understood, i will edit the preload.php

Thanks

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