Vendor list does not appear

  • Posts: 16
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  • Hikamarket Multivendor Hikashop Business
3 days 1 hour ago #364124

-- HikaShop version -- : 5.1.1
-- HikaMarket version -- : 4.1.1
-- Joomla version -- : 4.4.9
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Chrome

Hi,
I set a joomla menu to use HikaMarket Vendor Listing. I currently have 5 vendors but when I click 'Vendors' menu, no listing appears. In the Vendor Listing > Details parameter, I set:

Type of Layout = Inherit
Number of columns = 3
Number of items = 10

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  • Posts: 26144
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  • MODERATOR
2 days 6 hours ago #364141

Hello,

Sorry for the late reply.

Would it be possible to have more details regarding your menu configuration ? Can you please provide a screenshot ?
Please note that you can upgrade to HikaMarket 5.0.0 to have better Joomla 4 & 5 support.

demo.hikashop.com/index.php/en/hikamarket/vendors-listing

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 16
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  • Hikamarket Multivendor Hikashop Business
2 days 3 hours ago #364143

Hello Jerome, thanks for looking into this concern. I have attached a screenshot of the menu setting.

Also, where can I download the Joomla 5 version of HikaMarket?

Attachments:

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  • Posts: 26144
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  • MODERATOR
2 days 1 hour ago #364144

Hello,

Please enter a value for the field "Number of items" ; you can enter a number such "12" or "15".
Also, please select a value for "Type of Layout" and "Type of Item Layout" instead of "inherit" ; HikaMarket 4.1.1 could have an issue with HikaShop 5 for such setting.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 16
  • Thank you received: 1
  • Hikamarket Multivendor Hikashop Business
2 days 44 minutes ago #364145

Hi Jerome, I tried different settings for 'Type of Layout' and 'Type of Item Layout' but vendors list still do not appear.
Our site is currently in development. I can give you access as Super User to our site if needed. I can send you the URL and login credentials via email.

Also, how do I upgrade to HikaMarket 5.0? My extensions update notifications don't show an upgrade for HikaMarket.

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  • Posts: 26144
  • Thank you received: 4026
  • MODERATOR
1 day 4 hours ago #364157

Hello,

HikaMarket is available for download ; the automatic updates are not yet enabled.
You can download it via your subscription page : www.hikashop.com/my-account/your-subscriptions.html

Regarding the access, you can use the "contact us" form for such kind of private information.
www.hikashop.com/support/contact-us.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 16
  • Thank you received: 1
  • Hikamarket Multivendor Hikashop Business
1 day 19 minutes ago #364159

Hi Jerome,

After I upgraded HikaMarket to version 5.0, the vendor list has appeared. This issue is now resolved. Thanks for your assistance.

The following user(s) said Thank You: Jerome

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