Vendor Total Fee

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  • Hikamarket Multivendor Hikashop Business
3 weeks 3 days ago #365408

-- HikaShop version -- : 5.1.1
-- HikaMarket version -- : 5.0.0
-- Joomla version -- : 4.4.9
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Chrome

Hi, for my Taxes and Fees configuration, I am using 'Store paid directly'. Following are my settings:

Currency = PHP
Minimum Quantity = 1
Min. Price = 1
Flat Fee = 0
Fixed Fee = 0
Percent Fee = 15%
Global Fee = not checked
Group = All

I noticed that when the total amount ordered by a customer is P50,000 or more, the Vendor Total calculation shows the 15% deducted. However, when total amount is below P50,000, the 15% deduction does not take effect. The Vendor Total is just the same as the total value of the order. I have checked taxes, currencies and payment methods but I can't find any possible causes for it. Would appreciate your thought on this matter.

Thank you.

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  • MODERATOR
3 weeks 2 days ago #365429

Hello,

Global Fee : Indication if the rule is applied on the entire order or for each products.
Since you have a "minimum price" set ; that could generate some unwanted side effect depending the price of the products.
With concrete samples, it would be easier to illustrate the issue ; with the current details, I would just recommend you to enable the "global fee" and remove the "min price" value.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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