Error "No input file specified" for product

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13 years 6 months ago #15974

Hi-

I am not sure if this is a product error or not. I had built a small cart offline with the free version of HikaShop and it worked fine, I then uploaded it to my server and purchased the business version of HikaShop to get rid of customers needing to register.

Now, when a product is clicked on, it gives a blank page and the error "No input file specified".

I deleted all my products and just added back in the US one and it still doesn't work.

Am wondering if this is a glitch in the Essential version as it worked fine offline with the free version.

I only have the US subscription up at the moment, the cart is here:
delightglutenfree.com/shop/


Any help or insight would be greatly appreciated!!!

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13 years 6 months ago #15976

Are you hosted on godaddy ?
It seems that such error happens on their hosting: www.magentocommerce.com/wiki/groups/227/...input_file_specified

It seems to be a problem related to CGI.

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13 years 6 months ago #15977

Yes, the site is hosted on GoDaddy.

Is this a fixable error?

I have hosting space with them for a year, so I'd hate to be forced to lose that $$ and just bought HikaShop this morning, so I am really in a tough spot if that is the case.

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13 years 6 months ago #15978

You can just follow the recommendations in the link I gave in my previous post in order to fix the problem.

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13 years 6 months ago #16006

Oops, sorry I didn't realize that link was the "fix"!

Thanks SO much for your help! There wasn't a php5.ini file at all. Once that was added everything worked great!

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11 years 9 months ago #91440

Hi, I am setting up Hikashop on a GoDaddy hosted website and I am getting the above error. However, following the procedure outlined in the 'fix' gives me multiple errors. Most importantly, when I make the changes to the htaccess file I can no longer access my admin page, and it gives a 404 error. I cannot leave it like this for 24 hours as I need to work on it. Can you please give me some guidance? I can provide any of the details that you need. I am running php version 5.2.17 so it is not a case of an incorrect version. Thanks :)

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11 years 8 months ago #91610

Hi,

I would recommend that you contact Godaddy support as it's an issue specific to their hosting. They will know better than us what to add in the htaccess of their own servers to make it work. You can include the link I gave in my previous message when you contact them so that they know what is the issue.

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11 years 8 months ago #92467

Actually it turned out to be a problem with my own htaccess. Thanks :)

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