Unable to remove coupon

Click on coupon X to remove it.
Does not get removed.

Looking at the response in Firebug I see the following.

Failed to load source for:

https://springs-aquatic.co.uk/component/hikashop/checkout/step/step-1/previous-0/removecoupon-1/7a4b6c10beac722c93b9343737ebe5af-1

Thanks.

Its also happening on a 1.5.1 site.

Not a high priority for me at the moment.
I will investigate further and let you know / give you access to the other site later.

Looks like its sorted:

In both cases looking at the joomla menu table I had somehow got a record with an empty value for menutype. The Force a Menu on Checkout config for Hikashop was pointing at that menu!!

Removed that record, corrected Hikashop config and all is now OK.

In step() of checkout.php the value of $Itemid was null and $itemid_for_checkout pointed to this rogue menu record. Don't know if there is anyway you can code to protect against this scenario in the future.

The code history for these installations is totally different - the menu IDs where different - I did not copy one to the other!

Hi Nicolas/Jonathan

Same thing here, but can remove voucher if set force menu to None.

Will check another site later.

Ian

Happening on another of my sites as well, exactly the same...

I'm having a similar issue and found no such rogue entries in my Joomla menu. My "Force a menu on the checkout" is set to None.

Turning off SEF did the trick. Is there no other way around this with SEF turned on?

For some reason turning SEF off and on has resolved the issue. I can now remove coupons.

Thanks for your help.

Hello,

I have the same problem - i cannot remove the coupon when once is added

Turning caching off doesn't resolve the problem.
Turning SEF URL's off and/or setting Force Menu on Checkout -> none - Does

But i need to force the menu on checkout.
Also we have multilanguage site with six languages.

In table menu in first record is a record with empty menutype, id 1, but it seems to be for a joomla menu item root (also i tried the solution posted here before - didn't work)

Thank you for guides

I guess it must be something with the languages and menu ID's.
I tried to remove the record with empty menutype column again and it was working unless i changed the language.

Also i have joomla menu item set for Checkout for each language.
And Force Menu on Checkout is set to one of them, but it is working with all languages.

I got it it is working just with the language / menu item on which is set Force Menu on Checkout.

Please is it possible to somehow have working the coupons correctly with set Force Menu on Checkout with all languages / menu items ?

I have menu item for checkout for each language, because of the menu associations to be able to switching the checkout among languages.

Hi,

Yes a force menu is just for one menu, but it works for all other languages / menus associated with that menu in joomla menus configuration.
For example, when i have a force english checkout menu in hikashop configuration, and i go checkout in other language, it goes correctly to the checkout menu associated with it in that language.

The point is that the coupon works correctly just for the language / menu item set in hikashop force a menu configuration.
And i need to have it work for all languages / menu items

Is that possible somehow ?
I guess its the coupon programming thing.