Billing adress in plain text mail

  • Posts: 16
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13 years 3 weeks ago #28480

Hello there,

Some people have there mail clients set to show only plain text.
The problem im facing now is that the billing adress is not working in plain text mode.
It just shows empty same goes for the phone number.

When i turn the mail to html everything works just fine.

Do you know what the problem might be (Using business edition)?

Im using the following code for the order status notification (which is the code i copied from the text order creation mail):

<?php
/**
 * @package		HikaShop for Joomla!
 * @version		1.5.4
 * @author		hikashop.com
 * @copyright	(C) 2010-2011 HIKARI SOFTWARE. All rights reserved.
 * @license		GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html
 */
defined('_JEXEC') or die('Restricted access');
?>
<?php echo JText::sprintf('HI_CUSTOMER',@$data->customer->name);?>
<?php
$url = $data->order_number;
$config =& hikashop_config();
if($config->get('simplified_registration',0)!=2){
	$url .= ' ( '.$data->order_url.' )';
}
echo JText::sprintf('ORDER_CREATION_SUCCESS_ON_WEBSITE_AT_DATE',$url,HIKASHOP_LIVE, hikashop_getDate(time(),'%d %B %Y'), hikashop_getDate(time(),'%H:%M'));?>
--------------------------------------
 <?php echo JText::_('SUMMARY_OF_YOUR_ORDER');?>
--------------------------------------
<?php echo JText::_('CART_PRODUCT_NAME')."\t".JText::_('CART_PRODUCT_UNIT_PRICE')."\t".JText::_('CART_PRODUCT_QUANTITY')."\t".JText::_('HIKASHOP_TOTAL');?>
<?php
foreach($data->cart->products as $item){
	$price = $item->order_product_price*$item->order_product_quantity;
	echo strip_tags($item->order_product_name) . "\t" . $currencyHelper->format($item->order_product_price,$data->order_currency_id)."\t".$item->order_product_quantity."\t".$currencyHelper->format($price,$data->order_currency_id)."\n";
}
if(bccomp($data->order_discount_price,0,5)){
	echo JText::_('HIKASHOP_COUPON').' : '.$currencyHelper->format($data->order_discount_price*-1,$data->order_currency_id)."\n";
}
if(bccomp($data->order_shipping_price,0,5)){
	echo JText::_('HIKASHOP_SHIPPING_METHOD').' : '.$currencyHelper->format($data->order_shipping_price,$data->order_currency_id)."\n";
}
echo JText::sprintf('TOTAL_WITHOUT_VAT',$currencyHelper->format($data->cart->full_total->prices[0]->price_value,$data->order_currency_id))."\n";
echo JText::sprintf('TOTAL_WITH_VAT',$currencyHelper->format($data->cart->full_total->prices[0]->price_value_with_tax,$data->order_currency_id))."\n\n";
$params = null;
$js = '';
$fieldsClass = hikashop_get('class.field');
$app =& JFactory::getApplication();
if($app->isAdmin()){
	$view = 'order';
}else{
	$view = 'address';
}
$template = trim(hikashop_getLayout($view,'address_template',$params,$js));
if(!empty($data->cart->billing_address)){
	$billing = $template;
	foreach($data->order_addresses_fields as $field){
		$fieldname = $field->field_namekey;
		$address =& $data->order_addresses[$data->cart->billing_address->address_id];
		$billing=str_replace('{'.$fieldname.'}',$fieldsClass->show($field,$address->$fieldname),$billing);
	}
	echo JText::_('HIKASHOP_BILLING_ADDRESS')."\n";
	echo preg_replace('#{(?:(?!}).)*}#i','',$billing)."\n\n";
}
if(!empty($data->cart->has_shipping) && !empty($data->cart->shipping_address)){
	$shipping = $template;
	foreach($data->order_addresses_fields as $field){
		$fieldname = $field->field_namekey;
		$address =& $data->order_addresses[$data->cart->shipping_address->address_id];
		$shipping=str_replace('{'.$fieldname.'}',$fieldsClass->show($field,$address->$fieldname),$shipping);
	}
	echo JText::_('HIKASHOP_SHIPPING_ADDRESS')."\n";
	echo preg_replace('#{(?:(?!}).)*}#i','',$shipping)."\n\n";
}
$fields = $fieldsClass->getFields('frontcomp',$data,'order','');
foreach($fields as $fieldName => $oneExtraField) {
	echo $fieldsClass->trans($oneExtraField->field_realname).' : '.$fieldsClass->show($oneExtraField,$data->$fieldName)."\r\n";
}
if(!$app->isAdmin()){
	echo JText::_('ORDER_VALID_AFTER_PAYMENT')."\n\n";
	echo JText::sprintf('THANK_YOU_FOR_YOUR_ORDER',HIKASHOP_LIVE)."\n\n";
}
echo str_replace('<br/>',"\n",JText::sprintf('BEST_REGARDS_CUSTOMER',$mail->from_name));?>

Dear regards,

Fontijn

Last edit: 13 years 3 weeks ago by Fontijn.

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  • Posts: 82863
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  • MODERATOR
13 years 3 weeks ago #28499

Well, that's your problem. You can't just use the code from the order creation email as the $data variable does not contain the same data in both emails (the address information is not loaded for example).
You could try to just empty the text version of that email. HikaShop will try to generate a text version from the html version automatically.

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  • Posts: 16
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13 years 3 weeks ago #28506

Thank you for your quick response,

Just to make sure im doing the right thing.
You mean that i should press the delete button in the row "delete text adjustment" when i go to System -> Emails ?

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  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
13 years 3 weeks ago #28507

No. Empty the text version textarea when you're editing the email and save.

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13 years 3 weeks ago #28508

Nicolas what a wonderful system that fixed my problem.

Thank you again for the fast and good support.

Dear regards,

Fontijn

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