Cannot install 500 internal server error

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13 years 11 months ago #2897

I installed the demo fine, so I tried to now install the business version and it fails???

I've uninstalled the demo, cleaned cache and still tried to install but fails each time.

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13 years 11 months ago #2899

Install problems often happen with Joomla. It is either because of access rights not set correctly or because of memory/execution time limitations from your hosting company.

First, you should check that you have correct access rights on the folders of HikaShop ( you could set then to 777 temporarily while you do the update ) and then try to install via FTP ( this reduces the load on the server as joomla doesn't have to unzip the package ) : www.hikashop.com/en/support/documentation/59.html#errors

That might solve the problem.

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