Products disappeared from the front view.

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13 years 2 weeks ago #29284

The store is live, but products disappeared from the front view. When I was adding products, I added their related categories and deleted "2 products category" that used to be there by default and now nothing showing on the page when I go to the shop: www.beadsandwire.com/jewelry-store.html

I'm not a programmer and no idea how to fix this. I removed that "2 products category" because I was trying to add a module with all the categories that I added but products weren't showing in the related categories, only in the one mentioned above.

An hour later: In the "Configuration" - "Display" I selected "product categories" which changed the Associated category to "2 products category" again. I added the "product category" (I'm guessing it's root for all the rest of the categories I've created) to each product and now they are back in store view, but DOUBLED! I have no idea what's going on... I also don't know why the products don't show if the categories on the right are clicked. I added those to each product.

Please HELP!

Last edit: 13 years 2 weeks ago by MacAd.

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13 years 2 weeks ago #29290

Hi,

The products display in double because you have a product listing menu and that in the "associated modules" option of that menu, you have a products listing module which is enabled. Thus, both are displaying the products.
So you should go in your menu's hikashop options and deactivate that module from that option.
You can find that screen via the menu Display->Content menu by editing the menu with the id 107.

For your problem with the categories on the left, you should go in the menu Display->Content module and edit your module with the id 29. There, change the "menu" option to a hikashop products/categories listing menu and that should do it.

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13 years 2 weeks ago #29301

Thank you for your respond! I managed to do what you said and added the products back to the store. Also, categories work now.

When I add additional "Product Category" item under Products - Categories (in the individual Product Administration window), than that additional double box pops up, even thought I unpublished the module #107. What module is can be possible responsible for showing that box? I also unpublished #135. What is it? Should I publish it back?

www.beadsandwire.com/jewelry-store.htm

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13 years 2 weeks ago #29322

Unpublishing/publishing modules in the joomla module manager does not affect their display within hikashop menus. That's what I explained in my first point.

On the page www.beadsandwire.com/jewelry-store.html the product at the bottom is displayed by the module 29.
You should go to the menu Display->Content menu and edit the menu with the id 107. There, in the "associated modules" option, you should disabled the module with the id 29.

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13 years 2 weeks ago #29325

I'm not sure if i'm finding them from the right place. Display - Content is from the Joomla Module Manager or somewhere in Components - Hikashop? Sorry, I'm not a "super user". I'm still a bit new to Joomla.

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13 years 2 weeks ago #29335

It's in Components -> Hikashop. Once there, under the title of the page, you have a menu Display->Content menus.
Here is an example: www.hikashop.com/media/doc/tuto_content_options_module_menu.png

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