Click manage variants without added characteristic

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12 years 11 months ago #32800

By mistake I clicked managed variants button in a product page without having added before a characteristic to the product. This had a result of keep receiving at Firefox the following error message and not being able anymore to login.

Secure Connection Failed

An error occurred during a connection to www...
SSL received a record that exceeded the maximum permissible length.
Error code: ssl_error_rx_record_too_long)
The page you are trying to view can not be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Last edit: 12 years 11 months ago by mercury.

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12 years 11 months ago #32820

Hi,

That should not produce such problems. Could you try to access to your backend with another browser ? Does it work ?
If so, you should clear your browser's cache and try again.
I see that you're using HTTPS to access your back end and that the SSL connection for the HTTPS requests cannot be established. You should try to connect to it with HTTP instead of HTTPS.

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12 years 11 months ago #32864

Followed your advice and problem solved. Your assistance is much appreciated. Thank you.

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