Paypal Redirect losing bottom of template

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12 years 4 months ago #56707

Hi, everything is OK, until the site redirects to Paypal. When I get the screen that says, "Please wait while you are redirected to PayPal
If you are not redirected after 10 seconds, please click on the button below." the bottom of the template is cut off. I lose the rounded graphic for the content container and the footer.

How can I make this step include the rest of the template, or how can I get the redirect to skip this screen. Please see image, Top image of Cart is ok, bottom image is the redirect screen which cuts off the bottom of the template.

Thanks.

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12 years 4 months ago #56747

Hi,

It's impossible to skip this screen. That's mandatory in order for HikaShop to send the order information to PayPal.

I've never seen that problem. Could you try to switch temporarily your template in order to see if it's related to it ?
Could you give a link to your shop so that we can analyze that ?

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12 years 4 months ago #56775

Hi,

I tried the template Beez2, and the footer also cuts off, please see image. I will be happy to provide the link to the site, it's kearneycreativeenterprises.com but it's down for maintenance right now, as I am in development and I am not ready for my client to see it yet.

Any help is appreciated. As soon as the site is live, I'll be happy to let you know so you can look. Any thoughts on this?

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12 years 4 months ago #56814

Hi,

Maybe it's a problem of HTML, but hard to say anything without looking at the HTML of the page directly on your website...That's why I was asking for the URL.

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12 years 4 months ago #57058

Sorry for the delay. The site is live now,

www.kearneycreativeenterprises.com

Thanks for your help!!

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12 years 4 months ago #57122

Could you change the code:

<!--
		document.getElementById('hikashop_paypal_form').submit();
		//-->

to:
		document.getElementById('hikashop_paypal_form').submit();
in the file plugins/hikashoppayment/paypal/paypal_end.php and try again ?

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12 years 4 months ago #57127

Thanks, but it didn't work. :(

If I understand correct, we removed:

<!--

//-->

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12 years 4 months ago #57173

Maybe the processing of the page is stopped because of the redirect to PayPal...
Try to the the reversed modification of that modification:
www.hikashop.com/forum/4-how-to/29872-pa...t.html?lang=fr#29935

The following user(s) said Thank You: amirdt

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11 years 11 months ago #83252

nicolas wrote: Maybe the processing of the page is stopped because of the redirect to PayPal...
Try to the the reversed modification of that modification:
www.hikashop.com/forum/4-how-to/29872-pa...t.html?lang=fr#29935


I had the exact same problem (Paypal Redirect losing bottom of template) and your solution resolved it.

(the site is www.fl-labs.com/ - it is still not completed)

Thanks and Merry Christmas... B)

Last edit: 11 years 11 months ago by amirdt.

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