user account removal does not remove hika info

  • Posts: 13
  • Thank you received: 0
12 years 2 months ago #65684

Hikashop does not delete user information in hikashop specific tables when an account is deleted by the administrator. I trust this is a security issue. Regards

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
12 years 2 months ago #65886

That works fine on our end. If the user synchronization plugin is unpublished on your website it would explain why it doesn't work for you.

Please Log in or Create an account to join the conversation.

  • Posts: 13
  • Thank you received: 0
12 years 1 month ago #68891

Thank you for your answer. The plugin is indeed activated; however all previous addresses attached to the email address are displayed even after the account has been deleted. Pls advise. Regards

Last edit: 12 years 1 month ago by SEVMAS.

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
12 years 1 month ago #68895

Are you using the latest version of HikaShop ?

How do you know that previous addresses are still displayed since you can't display the user addresses without access to his user account ?

Please Log in or Create an account to join the conversation.

  • Posts: 13
  • Thank you received: 0
12 years 1 month ago #68903

1. Yes I use the last version.

2. I do not understand your question. Again, when an account is deleted, but the email address attached to this account reused with a new account, all previous addresses are displayed. Clearly the database is not deleting some entries attached to the email address. I know because I entered the addresses which are test addresses.

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
12 years 1 month ago #68978

How are you deleting the accounts ?
Via the joomla user manager ? Via the hikashop user manager ?
Do you still have an entry for that user in HikaShop/Joomla for that user after deleting it ?

That would help us understand what is going on.

Please Log in or Create an account to join the conversation.

Time to create page: 0.063 seconds
Powered by Kunena Forum