Hi,
Do you use Joomla 3.0 ?
Did you activated the "use bootstrap design" in the HikaShop configuration ?
Does your template has mootools and "modal.js" libraries activated ?
HikaShop does not have his own popup system, we use the Joomla one.
So, if our popups does not show up correctly, it means that :
- The modal.js library is not included in your page.
- There is some javascript error in the page which make that the modal.js library is not initialized
- Some other possibilities with less probabilities.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.