product and his options on backend

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11 years 8 months ago #93940

hi,
i have some trouble to understand the order of multiples product with options.

In the backend I can't recognize the options of the main product if I have an order with two or more products.

Instead in the frontend they are grouped.

How can I solve ?

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11 years 8 months ago #93971

Hi,

Yes, the products and options are not grouped there so that you can edit each entry separately.

You can click on the "invoice" button to see them grouped.

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11 years 8 months ago #93977

so if i have to change something i don't know which option i have to edit for the main product.

To solve this is it possible to put on the cart only one main product with options ?

I tried with "Maximum number of items in the cart" but the options are counted as product.

any other smart solution ?

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11 years 8 months ago #94029

In that case, you can create a limit on the categories of main products which would have a value of 1 and would apply to carts.
You can do that via the "limit" button of the products listing of the backend.

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11 years 8 months ago #94116

I tried with limit as in the picture,
but it seems that users can still put more than one product on the cart ...

what's wrong ?

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11 years 8 months ago #94455

It works fine on our end. I just tested it.
Are you sure that the products with which you're testing are directly in the USB category ?

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