Internet Explorer issue with product images

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  • Hikashop Essential
11 years 7 months ago #98637

Hi, I have two sites under development using J2.5.9 and the latest version of Hikashop. When viewing the product pages in Firefox or Chrome, I have no problems but when viewing the sites in IE10, any time I click on a product option, the product image just disappears! This is exactly the same result on both sites.

I've tried looking through the forum for other posts on this problem but could not find anything.

The sites can be found at
dubai.directrouter.com/~sbkktaem/women-s-knitwear
clubglove.com.au/online-shop/product/2-the-last-bag-xl

Just try and select an option on either product page and watch the product image vanish. Can anybody shed any light on this?

Thanks in anticipation - JR

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  • MODERATOR
11 years 7 months ago #98824

Hi,

It sounds like a javascript issue caused by the modifications you made on the product page.

The simplest is to just remove the code:
$this->setLayout('show_block_img');
echo $this->loadTemplate();

in the "show" file of the "product" view via the menu Display->Views. that should normally fix the problem.

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  • Hikashop Essential
11 years 7 months ago #98855

Thanks Nicolas, I'll give that a try.

It is true the the product page has been altered on the MS site but on this site, clubglove.com.au/online-shop/product/2-the-last-bag-xl, nothing has been altered and yet we still have the same problem?

JR

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11 years 7 months ago #98865

Yes. I don't know. However, that modification will fix the problem there too.

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