Install error with the latest package?

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11 years 7 months ago #100252

I've just setup a "new" site (reinstalling my old design) i have a standard version installed, wanting to install an upgraded package yet i get:
gyazo.com/598d96c4536ece8b1484bdada824024e

Thanks,

Tom

I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 7 months ago #100285

Hi,

This is not a problem with the HikaShop package but with your upload limitation.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 7 months ago #100288

Hi Jerome,

How am i able to fix?

Thanks,

Tom

I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 7 months ago #100299

You need to ask your hosting company to increase your upload limit or use the tar.gz install package that we also provide which is smaller and thus won't go over your upload limit.

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11 years 7 months ago #100300

I've already uploaded it before, on this exact same site. That's why i was curious as to why i got the error. Anyway i can do it via FTP?

I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 7 months ago #100303

Hi,

You can use the ZIP or the TAR.GZ package.
The TAR.GZ package is lighter (it has a best compression) but it could not be supported by all web hosting (very few but it happens).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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