Deatailed tax does not show with free shipping

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11 years 6 months ago #101886

Hi

I use the free shipping up to a certain amount. That means if a customer orders up to 20'000yen then it becomes automatically free shipping.

I found out that if the free shipping is used, then the detailed tax does not show on the invoice.
It shows in the confirmation mail also in the end of the order process, but not on the invoice.



If the customer does not order up to the free shipping amount then the detailed tax shows on the invoice.



I need to fix this as many of my customers are shops and they need the detailed tax on the invoice.

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11 years 6 months ago #101923

Hi,

I'll need more information so, can you please :

1. Show me how did you configured your tax through some screenshots for example ?

2. Give me a link to your website for testing for possible ?

Thank you :).

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11 years 6 months ago #101936

Hi Mohamed

As told before, the detailed tax display works well, only if the free shipping gets loaded then the detailed tax does not show on the invoice (back end).
It shows on the e-mail that the customer gets.

here the setting of the tax:



my shop is www.shop.epower.jp but the mistake just shows in the backend Invoice. In the checkout at the end it shows the detailed tax.

looking forward to hear from you.
Raphael

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Last edit: 11 years 6 months ago by ePower2007.

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11 years 6 months ago #102150

I tried to do some tests even if your shop is in Japanese, but the tax seems to be displaying well.

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Last edit: 11 years 6 months ago by Mohamed Thelji.

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11 years 6 months ago #102396

Dear Mohamed

As told before, the tax does not show on the invoice (back end) when free shipping is active! Everywhere else it shows correctly.

The two pictures that I showed on the beginning shows this problem.

I need to print this invoice and send it to the customer. But without detailed tax its useless!

Please fix this bug.

Best regards
Raphael

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  • MODERATOR
11 years 6 months ago #102509

Hi,

You can fix the bug using view override.
In "order | invoice" you will find this block:

if($this->order->order_shipping_price!=0){ ?>
You can replace it by:
if($this->order->order_shipping_price!=0 || ($this->config->get('price_with_tax') && !empty($this->order->order_shipping_tax))) { ?>
It will display the block if the shipping price is set OR if there is some shipping tax.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 6 months ago #102582

Hi Jerome

Thanks for your help!
It's working fine now.

Kind regards
Raphael

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