Products not showing in backend

  • Posts: 40
  • Thank you received: 0
13 years 9 months ago #8335

I haven't gone into the product area of backend after I upgraded to the business edition. I just went in and I can not see any of my products. I have tried changing the filters but I am having no luck. I just downloaded and installed the latest version before I wrote this post.

Any thoughts?

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
13 years 9 months ago #8345

Upgrading/Updating doesn't change the products. However, if you didn't keep the main category and added your categories below it, you might get problems as the default category will be reinserted automatically. That's all I could see.
Could you make some screenshots of your categories and products listings so that we can see what you have ?

Please Log in or Create an account to join the conversation.

  • Posts: 40
  • Thank you received: 0
13 years 9 months ago #8373

Rather than screenshots I will send you backend login information to the website

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
13 years 9 months ago #8388

I can see your products in the listing of products. However, you had the category explorer deactivated in the config under the tab display. Maybe that's why you were saying that you didn't see your products ?

Please Log in or Create an account to join the conversation.

Time to create page: 0.046 seconds
Powered by Kunena Forum