Access level setting in business edition

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  • Hikashop Business
11 years 3 months ago #117768

-- HikaShop version -- : 2.2.0
-- Joomla version -- : 2.5.13

Hi

I'm using the business edition and use the acess levels.
I have 5 acess levels: public, rgistered, bars, wholesale and Super user.
I found out something strange in two casese:
1) If I'm doing a discount for public, registered and bars, then it also does it for the wholesale! (Even Wholesale is not selected in the acess level for the discount)
2) When a product is set only for public, regisered and bars / then this product is also shown when a wholesale does log in.

What I found out, if I take away the public, in the acess level, then everything works well. But then the public user does not see the product or the sales in my shop.....

Hope someone can help me and fix this problem.

Thanks
Raphael

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11 years 3 months ago #117792

Hi Raphael,

I tested it on my end and it seems to be working fine for me, can you show me how did you configured your access levels through some screenshots ?

Thanks :).

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  • Posts: 142
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  • Hikashop Business
11 years 3 months ago #117805

Hi Mohamed

Here the setting in Joomla



Here the setting on the product that should be not visible if the wholesale log in. (but it's visible)


Here the acess level of the wholesale


best regards
Raphael

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Last edit: 11 years 3 months ago by ePower2007.

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  • MODERATOR
11 years 3 months ago #117884

Hi,

That can happen if the wholesale group is under the public group (which is the case based on your screenshots) and that the option "Inherit parent group access" of the Access level tab of the configuration of Hikashop is turned on (it is turned off by default).

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  • Posts: 142
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  • Hikashop Business
11 years 3 months ago #117967

Hi Nicolas

The access level tab of the conficuration in Hikashop was turned on. I turned it off and now everything is working fine!

Thanks for your quick reply.

Best regards
Raphael

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