Joomla login causes Checkout Sequence Error

  • Posts: 69
  • Thank you received: 0
10 years 10 months ago #139256

Hi

If a customer does not login before using the Checkout, the Checkout sequence works ok.

Cart -> Shipping -> Terms & Conditions -> Login -> Address -> Payment -> Status

If a customer uses the Joomla Login to access their user area before going to 'Checkout', the Checkout sequence will not go past 'Terms & Conditions'.

Each time the user selects 'Next' on 'Terms & Conditions' they are returned to the 'Cart' at the start of the Checkout sequence, 'Login' for Checkout is the next step after 'Terms & Conditions'

If the user 'Logs Out' of Joomla then try's the Checkout sequence it will work.

Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
10 years 10 months ago #139333

Hi,

You can't have logically the shipping before the address.
The shipping needs the user address to know which shipping methods it can display.
The address needs the login to have a user and display his addresses.

If you selected a shipping and then login. It will invalidate the checkout because something important changed (the address impact the shipping). So it will go back in the first step.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 10 years 10 months ago by Jerome.
The following user(s) said Thank You: Pit Pony

Please Log in or Create an account to join the conversation.

Time to create page: 0.058 seconds
Powered by Kunena Forum