Several problems : white bar, display amount, ...

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10 years 8 months ago #147333

Hello,

I have 3 problems with hikashop on my website :

1°) A white bar appears to edit the adress and hide my menu on differents screens.
-- url of the page with the problem -- : jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout
-- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension
-- Joomla version -- : Joomla! 3.1.5 Stable
-- PHP version -- : 5.4.24
-- Browser(s) name and version -- : Mozilla/5.0



2°)Display problem in the amount of product when no more product 9
-- url of the page with the problem -- :http://jardin-ocean.com/index.php/fr/jardin-alimentaire/checkout
-- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension
-- Joomla version -- : Joomla! 3.1.5 Stable
-- PHP version -- : 5.4.24
-- Browser(s) name and version -- : Mozilla/5.0



3°)The button "return" doesn't work.
-- url of the page with the problem -- : jardin-ocean.com/index.php/fr/panneau-de...le-utilisateur/order
-- HikaShop version -- : HikaShop Essential 2.2.3, Joomla!™ Shopping Cart Extension
-- Joomla version -- : Joomla! 3.1.5 Stable
-- PHP version -- : 5.4.24
-- Browser(s) name and version -- : Mozilla/5.0



Thank you and sorry for my bad english.

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10 years 8 months ago #147339

Hi,

We have a French support section if you want.
www.hikashop.com/forum/5-support-en-fran...french-support-.html

1 - This problem is coming from your template which does not handle the bootstrap popup.
Please change the popup mode to "mootools" in your HikaShop configuration.

2 - It is a minor CSS problem.
You can override the HikaShop CSS in order to change this rule:

.hikashop_product_quantity_field {
width: 25px;
}
And give more width to the quantity field.

3 - I do not have access to this page in your website so it will be more difficult for me to give you a precise answer.
What exactly is not working ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 10
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10 years 8 months ago #147928

Hi,

Thank you for your quick answer.
About the french support, i think there is more administrators on the english version, and i understand, i think, the english language enough ^^

About my problems,
1 - The "mootools" mode do not work better.

2 - Problem solved, thank you.

3 - For this problem, you may be connected. This is the button "return" opposite to "commande" on my screenshot that doesn't working.

Cordially

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10 years 8 months ago #147951

Hi,

1. That's generally caused by the templates. There is a class="modal" applied on the button to open the content in a popup.
But the template apply css properties on the media but it should not. So you have to edit your template in order to replace the ".modal" properties by "div.modal".

3. Could you give us a test account with a created order.

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