Sales this month - Graphing stopped working

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10 years 6 months ago #153973

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.1.1
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.26
-- Browser(s) name and version -- : Firefox 28.0
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello all, I have an issue I am unable to figure out. I have had a Hikashop install that has been fine for almost a year now. A week ago, I went in and I see that the GRAPH for Sales this Month is no longer working, nor does the Last 7 orders show up either.

Any thoughts please?

Thanks in advance, Jim

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10 years 6 months ago #153989

Hello Jim,
Can you download the last Hikahsop version through our website, install it and test it again ?
Thanks.

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10 years 6 months ago #154086

Good day Mohamed and I thank you very much for the reply to this issue.

It was not part of my plan to touch anything as this is a LIVE site and has been just fine until this issue.

Therefore, I really would like to ask as to why this happened please? As there must be a way to track the issue.

Thank you in advance, Jim

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10 years 6 months ago #154279

Hi,

That can be a javascript error, do you have installed another extension/plugin which could create a js error ?
Thanks to check that with your browser console.

Without seeing the problem directly it will not be easy to determine the cause of this issue.

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