Time for "product available" changes after save

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : chrome / safari

Hi guys,

Strange bug which I can't work out as it only happens on some products and not others..

awesomescreenshot.com/0ce3uz6s94

I have tried to clear the cache on the browser and another browser... same thing.

Then i tried on another product and not a problem.

Do you know what could be causing this? Many thanks.

Hello,
I just tested it on my end and it worked fine :
- Active the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that we can see if it display an error message which will help us to understand from what your issue is coming.

Ok. thanks. I have activated the error reporting but now still need help as it is still happening.

I have PMd you the login info if you don't mind, have a look.

Thanks.

siteground our hosting company said that the server configurations are correct.

I still can't figure out this issue. It also happens with user's date of birth. In the database the user in the screenshot below shows a date of 1985-07-30, but it displays as 1985-07-29 on the backend...

awesomescreenshot.com/0913vkw768

Here is a bit more info from our developer:

I believe that's it is due to timezone used in hikashop ,Please ask hikashop which timezone they are using ?

please go to : www.staging1.wodrocket.com/ajax/cnn.php ,you will notice that the time is not the same because in first it is using default timezone and in the second we are using date_default_timezone_set('America/Los_Angeles');

the time can be different from time of hikashop of 2014 Wodapalooza Winter Classic (Individuals) and that due to the cache .

Hi,

We don't have timezone settings in HikaShop, we use the Joomla one, so please check your Joomla timezone settings.

That is fine except the whole component is acting strange.

Our timezone settings are not extraordinary:

Hi guys,

Just checking in to see if you have had any progress with this ticket as it continues to concern us.

Our developer and hosting company have both concluded that it is a comonent specific bug.

Any help would be really appreciated and thank you for all the hard work. Other than this, I love the component.

I would agree with you except this issue is only happening on a few products so it must be a bug...

To create the issue,

go here: www.wodrocket.com/
Credentials removed

1. components > hikashop > products > individual events
2. find (cmd-f) wodapalooza...
3. select "2014 Wodapalooza Winter classic (individuals)"
4. have a look at the timestamp on the field "product available until" awesomescreenshot.com/0513yvtga7
5. click save and see it revert back 1 hour

awesomescreenshot.com/0c23ywy859

awesomescreenshot.com/0a13ywyp4b

If you do the same steps above for "test event" the issue will not happen.

Ok. thank you. Is "HikaShop Mass Action products" needed in other areas?

I don't recall if we turned it on for another reason.

Thanks.

Most importantly, is this a bug that can be fixed as unpublishing the HikaShop Mass Action Products does not resolve for us... nor is it a viable solve.

here it is published: awesomescreenshot.com/0b53zg9f9e (unpublishing does not change the bug)