Order creation email for administrator

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9 years 2 months ago #213059

I've been able to disable the order creation email that would usually get dispatched to the customer (before they pay), but I'm still receiving it from the administrator side. My client seems to think this is very confusing and would rather just get all the information from the PayPal email, however, the PayPal email she receives only shows the amount, but not what was purchased. Is there a way to disable the "order created" email for administrators and get more detail on the PayPal message? It doesn't appear that HikaShop is passing the items into PayPal, is that true?

Thanks much!

Charles

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9 years 2 months ago #213063

Hi,

If your client is - like you - using the Business edition, then the answer is here: www.hikashop.com/support/documentation/i...p-email-listing.html

Look for "Order administrator notification" and unpublish it, then the admin will not get emails on order creation any longer.

As for the PayPal messages, searching for e.g. " paypal details " produces a few threads you perhaps may want to look at, but I'm sure the official support will say something about it.


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9 years 2 months ago #213080

Thanks, but not coming up with much for the PayPal information being passed or coming back. I'm not sure what the issue is... either there is something in HikaShop I may not be selecting to pass the shopping cart information to PayPal, or PayPal is not adding the shopping cart information to the order notification once the order is placed.

Also, does HikaShop give any type of notification upon payment receipt from PayPal?

lousyfool wrote: Hi,

If your client is - like you - using the Business edition, then the answer is here: www.hikashop.com/support/documentation/i...p-email-listing.html

Look for "Order administrator notification" and unpublish it, then the admin will not get emails on order creation any longer.

As for the PayPal messages, searching for e.g. " paypal details " produces a few threads you perhaps may want to look at, but I'm sure the official support will say something about it.

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9 years 2 months ago #213081

Hi,

About paypal, according to the documentation and the setting "send order details", it is possible.
www.hikashop.com/support/documentation/i...ent-paypal-form.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
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9 years 2 months ago #213116

I'm using the PayPal Advanced Payment Plugin and I do not see this option.

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9 years 2 months ago #213177

Hi,

PayPal Advanced doesn't support sending the details of the order to the payment gateway.

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