AuthorizeNet error when using discount codes

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8 years 11 months ago #224468

-- url of the page with the problem -- : www.gaveegold.com
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.6
-- Error-message(debug-mod must be tuned on) -- : (270) Line item 1 is invalid

Please note that I *DID* apply the patch noted in an earlier thread and that it did NOT fix the problem.

There seems to be an issue with HikaShop and AuthorizeNet. If I try to send through an order WITHOUT a discount or coupon code, the order goes through fine. If I try to place an order WITH a code, however, I get the dreaded error:

(270) Line item 1 is invalid

or sometimes

(270) Line item 2 is invalid

As I noted above, I applied the recommended patch and it did not work.

Please advise. My client has already paid for an ad featuring her discount code in a very expensive publication so we need to get this working again asap.

Many thanks,

Leslie

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8 years 11 months ago #224473

Hi,

The modification made in the authorize.net plugin was for Payzee.
But Payzee does not act like Authorize.net so that patch generated the issue.
We reverted that patch and put a setting instead (so you can choose how the coupon will be sent to the payment gateway).

By re-downloading the latest package of HikaShop 2.6.0 you should have that new setting.
Otherwise, you have to revert (perform the inverse) the patch explained there :
www.hikashop.com/forum/payment-methods/8...html?start=60#211520

And if you apply correctly the patch, the solution will be fixed. I'm very sure of it.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 11 months ago #224530

We *have* HikaShop 2.6 and the patch you referenced is the one I applied. No luck.

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8 years 11 months ago #224531

Hi,

In which way does the patch is applied ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 11 months ago #224628

I modified the authorize.php file locataed in /public_html/plugins/hikashoppayment/authorize
per the patch instructions in the above referenced thread URL.

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8 years 11 months ago #224635

Hi,

I am sorry but it still does not reply clearly to the question I made.
So, please confirm me that you have done exactly what I have recommend you :

Otherwise, you have to revert (perform the inverse) the patch explained there :
www.hikashop.com/forum/payment-methods/8...html?start=60#211520


Please understand that the patch mentioned is the source of the issue with Authorize ; but that patch fix an issue with Payzee... And I don't think I need to rewrite what I have already wrote before....

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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