Hello,
I'm sorry but the current information do not help to understand what is wrong exactly.
I mean, I trust you on the fact that some elements are not what they should but knowing that something is wrong do not mean that we understand the why.
And to do so, we need to have more concrete information. I'm talking about IDs (order, user, address), I'm talking about raw data from the database.
And can you reproduce the issue in our demo website ?
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.