Checkout: continue button does not work

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13 years 8 months ago #11444

Hi,

during the checkout process, at the 1. step (login or registration) the continue button does not work - nothing happens.
Next step would be to choose the shipping method. The shipping method works when displayed in the first step.

What could be the error in my configuration. (There is no error messages at all).

best,
Michael

I'm running the latest version on Joomla 1.6

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13 years 8 months ago #11448

Do you have a javascript error on your page ?

Could you give us a link to your shop ?

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13 years 8 months ago #11452

Hi nicolas

No, there is no javascript error.

Here's the link: new.photolitho.ch/index.php/online-shop

for testing use the following login:
user: kunde
password: kunde

many thanks for your help.
Michael

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13 years 8 months ago #11455

The continue shopping button works fine on my end on your website...

Last edit: 13 years 8 months ago by nicolas.

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13 years 8 months ago #11458

Thank you for trying.
It still does not work at my end. I keep trying on another PC.

best,
Michael

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13 years 8 months ago #11460

Which browser are you using ? Doy ou have any special addons installed on that browser ? Could you try with other browsers.

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13 years 8 months ago #11541

I've noticed on one of our sites that the first time you try to click through to the next stage of checkout it just reloads the same page. It does the same thing with product pagination, but the second click always works.

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13 years 8 months ago #11550

These problems sounds like problems we fixed in different versions of hikashop. Do you use the latest version (1.4.8) on these websites ?

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