Where is zone in taxes? [solved]

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15 years 1 week ago #12184

Hello guys!

I am using hikashop business. Where can I specify "zone" in taxes?

I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax.

Thanks,
Have a great day!
Sébastien

Last edit: 15 years 5 days ago by nicolas.

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15 years 1 week ago #12193

Hello,

I found zone in taxes. After some tests, shipping is taxed, is there a way to NOT tax the shipping?

Thanks,
Have a great day!
Sébastien

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15 years 1 week ago #12207

When you configure your shipping methods, you have a "tax category" option. If you set that option to "none", you won't have any taxes applied to the shipping.

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15 years 1 week ago #12222

Hello Nicolas,

It is already set to "none". Strangely, it is paypal that add the tax.

Can I send you the password of the website through to an email address?

Also, is it possible to pay to have customer support? Example: sharing screen.

Thanks,
Have a great day!
Sébastien

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15 years 1 week ago #12236

If paypal is adding the tax to your shipping, you should check your paypal account settings: getsatisfaction.com/paypal/topics/why_do...ions_mad_via_my_site

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15 years 6 days ago #12315

Thank you Nicolas, you are right.
I have another issue, still related about taxes. Here a description:

I am trying to calculate the taxes as follow:
if state=QUEBEC and country=CANADA, tax is 13.5%
if state is anything except QUEBEC and country is canada, tax is 5%
else tax is 0%

Here what I did:
I created a tax category called "standard"
I added two sub-category under "standard" called "TPS" and "TVQ"
I created two tax zones:
- one with the state QUEBEC callec "tax_quebec"
- another one selecting all state of Canada except QUEBEC called "tax_canada"
I created two taxes
-tax_canada
-tax_quebec
I assigned "standard" as tax in product

I expected that:
if the customer address is in quebec state, the system display 13.5% in taxes,
if the customer address is in alberta state, the system display 5% in taxes,
if the customer address is else where, there is no taxes to pay

What ever I enter in the address, I always get 5% taxes but the shipping works fine.

Here some printscreen about the configuration.
Here the URL of the website: www.irememberastory.com/

Do you have an idea what I did that the system did not like?
Also, should I create a new thread?

Thank you very much!
Have a great day!
Sebastien

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Last edit: 15 years 6 days ago by sderrico.

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15 years 6 days ago #12316

(deleted)

Last edit: 15 years 6 days ago by sderrico.

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15 years 6 days ago #12331

Could you try the fix in that post: www.hikashop.com/en/support/forum/4-how-...ere-is-it.html#12323
We just found about that bug today in the latest version.

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15 years 6 days ago #12340

Thank you Nicolas!

You are the man!

Everything works fine!

Curiosity, is it possible to remove the footer:
"HikaShop , Joomla!™ Online Store Component"

Thanks,
Have a nice day!
Sébastien

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15 years 6 days ago #12345

You can turn that off in the config under the tab display with the show footer option

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15 years 5 days ago #12392

Thank you Nicolas,

Everything is set perfectly!

You rock!

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15 years 5 days ago #12393

How can we rename the topic to "Solved" ?

Thanks

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15 years 5 days ago #12401

I've done it

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