Can not seem to change E-mail order notifications

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13 years 7 months ago #13223

Hi Nicholas,

First i'd like to say thank you for such a great component, i like it a lot better than VM so far :)
Unfortunately i'm having a great difficulty changing the send e-mails when an order is completed.

I need to have the <tr> on the bottom of the e-mail removed where it displays the shipping address (long story, i only need the billing address since there are a LOT of extra fields in here)
Also i would like to change the message on top of the e-mail.

I have searched and searched troughout the forum, only finding a post somewhere where you said:

"Alternatively, you can do it manually:
Via FTP, go to the folder components/com_hikashop/mail and copy the file order_status_notification.html.php to order_status_notification.html.modified.php
Then you can edit the copy. You need also to do this with the text version."

Unforntunately, I do not have the folder com_hikashop/mail anywhere, i have also searched trough all folders for ones that look similar, or files that have words like 'notification' in it, but without any luck.

I was thinking maybe the file names changed in newer versions, but i can't find any reference to this.
Any help would be greatly appreciated, i might even consider to upgrade to the business version for easier product management :)

Kind regards,
Woes

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13 years 7 months ago #13237

The emails can be edited via the interface in the menu System->Emails in the Business edition.
We moved the email files from there to the media folder which is why you didn't find them.
Note that you can change the texts in the emails by just modifying the translations via the interface in the config under the tab languages so in that respect, you don't need to edit the email files but if you want to remove the shipping address, then you will have.

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13 years 7 months ago #13260

Great, I found them! Thank you so much Nicolas for your quick support!

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