[SOLVED] A couple of minor problems

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13 years 7 months ago #13998

Hi -

Could you please tell me how to add Shipping Address function to the checkout process. It was working before but now it seems to have diappeared (some orders show it, some don't).

My site is: nordisk-impuls.dk

Also could you please tell me how to select preset country in the dropdown (at the moment it shows Afghanistan). I would like to preset it to Denmark, but I can't see Denmark in the list??

Thanks,
Chris

Last edit: 13 years 7 months ago by freeman. Reason: Problem solved

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13 years 7 months ago #14010

Hi,

The shipping address selection is activated automatically when you have weight in your orders. If you didn't put a weight in your products, then it won't display it. If you always want to display it, you should activate the option "Force shipping regardless of weight" which is in the tab checkout of the config (latest version only)

You need to go in the menu Display->Custom fields and edit the field address_country to set the default country. If you don't have denmark in the list of countries, that's because you unpbulished it/removed it/changed its type. You should check that in the menu System->Zones.

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13 years 7 months ago #14020

Hi Nicolas -

Thank you for your quick reply. Yes, you are quite correct, the shipping address "problem" was only on the digital download orders (and therefore no need for a shipping address). Sorry, I should have noticed that myself! :blush:

I also got the country dropdown working as I wanted.

Thanks again!
Chris

P.S. - Is there a way to reset the order numbers (after I'm finished testing everything)?

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13 years 7 months ago #14021

Yes. You need to truncate the table hikashop_order via phpmyadmin. For that, in your phpmyadmin, you can just run the query: truncate table jos_hikashop_order

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13 years 7 months ago #14023

Excellent! Thank you sir.

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13 years 7 months ago #14595

Hi!

I know you marked this topic as oslved but I have similar problem with "digital" products.

I have two types of products - digital and material. While I was configurating shop I haven't put weight on any product and address information were showing. I have put "Force shipping regardless of weight" to no but I doesn't work even when I gave weight on material product.

I am new to hika shop and I was wondering if I am missing something.

Thank you.

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13 years 7 months ago #14609

Please check the FAQ on that page to find the problem: www.hikashop.com/support/documentation/i...ins-listing.html#faq

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