PLEASE HELP

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13 years 7 months ago #14098

I have no idea what I am doing wrong so really need some help! PLEASE PLEASE help I have no idea what to do!

I have set-up a shop with over 400 products and have just realised there was never an option in the checkout menu for shipping. I have enabled the manual shipping plug-in with the settings shown in the attached picture.

When I go through and try to purchase something, it lets me select an alternate shipping address but then the next page, which Is supposed to allow me to select a shipping method shows this note, "The total of your order is too low for all the possible shipping methods". I have checked that my product has a specified weight of 0.2kg and as you can see the shipping method should allow that, so why do I get this message!??


Please help
Thank you so much
Nicky

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13 years 7 months ago #14099

That shipping method will only be displayed if the total amount of the order is between £1 and £10. I suppose that the price of your product is bigger than that...

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13 years 7 months ago #14100

Ok, so i changed that to £1000 which is well above the product cost (£37) and now i get "The cart items combined volume is too big for all the possible shipping methods"

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13 years 7 months ago #14101

HAZZAH found the problem, sorry for being so noobish, many thnks!

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13 years 7 months ago #14115

OK, so that was solved easily. But what if we don't want to even allow an option for shipping. You see, all of the products we will be selling will need to be picked up at our office. So, is there a way to "NOT" offer shipping?


Also, while I have you, I am having an issue that I can't seem to solve. For some unknown reason, when I was going through the well documented (thank you for that!!!) "Getting Started", I changed the following:
    Under "Configuration"
    Under "Display"
    Under "Default parameters for DIVs"
    Under "Item box background color"

I changed the background color to blue.

I went back in and changed it to white (#FFFFFF), but it won't change back. I tried it in 3 different browsers, and even cleared my Cache, but I can't get rid of the #$*% blue color.

Can anyone help me with this?

Thanks,

dgaletar

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13 years 7 months ago #14117

If you don't set any weight in your products, the shipping options won't be displayed on the checkout. Alternatively, you can remove the view "shipping" from the checkout workflow option of the config to completely remove the shipping selection.

The option you changed is a DEFAULT option. As written in the documentation of the configuration, these options are only for new menus and modules. Existing menus and modules have their own options that you can access via the menus Display->Content modules and Display->Content menus. There you will also have a background color option that you can change to white.

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13 years 7 months ago #14119

If you could see me right now, you would see me bowing to you.

Fixed it all. GREAT product! THX!!!

dgaletar

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