different prices for different sizes issue

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13 years 6 months ago #15559

Hello, I read another thread regarding "different prices for different sizes", I followed the directions with no luck. Under "Characteristics" > Manage Variants> Add >
then I added what I needed however, I DO NOT have an option for "DEFAULT VALUE" !
Can you please tell me what I am doing wrong ?? I'm using Joomla 1.5.23 with HikaShop 1.4.9. Please advise... Thanks

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13 years 6 months ago #15568

The default value of each characteristic of a product can be set in the list of characteristics of that product: www.hikashop.com/support/documentation/i...html#characteristics

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13 years 6 months ago #15627

We are still having the same issue. Two of us have been following the directions on two seperate installs. We would like to purchase this product only if we can figure out this issue.

Set up and configure Categories>Add Products>Add 2 Prices>Add Characteristics> No values found! Before configuring the variant of your product, you need first to create one or several characteristics with the menu Products->Characteristics, and then add one or several characteristics to your product.

Several times we Added Characteristics: Products->Characteristics and then add one or several characteristics to the product....

Over and over , round and round, two people, two installs...
Is there a Configuration Setting NOT set properly ??? Please Help!
Thanks...

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13 years 6 months ago #15633

And did you set values in your characteristics BEFORE adding the characteristics to the products ? If you don't have any values for a characteristic, it's normal that it displays that error when you add a characteristic to a product...

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13 years 6 months ago #15634

Thanks for your fast reply. Yes, we added vales.

Can you please define what HikaShop considers a value? Value is price? Is it item ?
Thanks again...

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13 years 6 months ago #15643

When you go to Products->Characteristics and click on new. There you need to enter the name of the characteristic, but you also have to enter all the possible values of the characteristics in the "values" area on the right. Did you do that before using the characteristic ?

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13 years 6 months ago #15691

Hi, Thanks for getting back to us. After reading your suggestions and other similar posts as well as a search on Google. I decided to try something...
I upgraded my IE7 to IE8 and also updated my Java.. Then all of a sudden I followed the original instructions and "It worked".

PLEASE suggest this to other users that are having dificulty with a similar issue.
You probably thought we were crazy!

Now this leads me to wonder: Now that I updated to IE8 and updated Java and I can view everything correctly,
what happens to a customer that logs on to make a purchase who has IE7 and older Java??
Will they not see the dropdown options?? Thanks again!!!!

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13 years 6 months ago #15718

The dropdowns are displayed the same on IE 7 and 8. On all our tests and other users it works ok for both IE 7 and 8. But maybe there is a problem with the characteristics edition interface on IE7 which we aren't aware of ?

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