Australia Post Rates incorrect

I compared the standard postage calculated by HikaShop with the rate sheet from AusPost and noticed the postage rates HikaShop calculates are not correct. A package weighing 300g should ship anywhere in Australia on the standard service for $5.80 including the 10% GST but Hikashop calculates it as $5.23 including GST which I think was the rate pre-June 2010. Is HikaShop pointing at the right place at AusPost?

Also my cart shows (price excl VAT) and I'd like to remove everything in the brackets and not display the excl VAT price, can you tell me how to do this please? I would also like to remove the taxes from the total at the bottom of the cart but cannot find the option for this either. Any help gratefully received.

HH.

HappyHammer wrote:

......I would also like to remove the taxes from the total at the bottom of the cart but cannot find the option for this either. Any help gratefully received.

HH.

I have managed to remove the taxes from the product by removing them from the tax category which is fine for now but I cannot stop the tax component of the freight from displaying on each of the shipping options and also in the total at the bottom.

Still have AusPost postage pricing issue.

HH.

Hi Nicolas,

Please see below a screenshot of the AusPost config. I have also attached a section of the AusPost rate card so that you can see the current rates. I have a cart on another site that uses AusPost website for prices and they are working fine so looks like it is OK from their end.

BTW I'm testing your cart to potentially replace carts on all my other sites.

HH.

The cost being generated by HikaShop is less than the actual cost not more. I removed the taxes in case it was getting confused but this just resulted in it being even further away from the actual price. My experience with other carts is that the price is provided by AusPost without the tax applied.

This can be easily tested on the demo site by creating a product that weighs 300g and seeing if the cost returned plus tax equals $5.80 as per the rate table from AusPost.

Maybe the interface code or the url you use at AusPost needs to be amended to pickup the new pricing which started in June 2010?

HH.

nicolas wrote:

I got a price of :
8,80 AUD in express
4,75 AUD in standard

Hi Nicolas,

I checked the AusPost website for the rates and the rates have changed since the rate card I posted above but the postage has increased so a parcel weighing 300g (between 250g and 500g) should cost $6.05 ($5.50 + $0.55 = $6.05). However HikaShop still calculates the standard postage as $5.23 ($4.75 + $0.48 = $5.23) which is not correct. I have the weight of the item set to 395g which is in the 250g - 500g range.

Can you try setting the weight of the sunglasses to 395g and see if it calculates the postage as $6.05?

HH.

Hi Nicolas,

I tried this on your demo site and it still calculates the postage as $4.75 plus tax for a the Sunglasses weighing 395g which is not correct it should be $5.50 plus tax.

I then increased the weight to 600g and it still returned $4.75 plus tax as the shipping cost. Your API seems to pickup the base rate of postage but it does not increase based on the weight of the product.

HH.

Hi Nicolas,

I wouldn't have found that in a million years, thanks very much. Just a note for anyone else reading this thread the postage comes through from AusPost inclusive of the 10% GST so you need to set Taxes on the AusPost component to None to get the correct amount.

HH.

Hi Nicolas,

One last question on this Can you please tell me how to edit the (excl. VAT) that appears next to the freight cost when taxes are used. I need to change this to GST for Australia.

HH.

Thanks Nicolas, all done.

HH.

Choose Hikashop then Configuration from the components menu in Joomla and in the bottom right of the screen you'll see the weight symbols parameter Nicolas mentions.

HH.

Thanks I found worked it out sorry to bother you all!