Any way to invoice customers??

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13 years 6 months ago #16071

I have had several customers check out with their items and then not pay. So I have orders created where the inventory is being held and they haven't paid. Is there any way to send them an invoice for their order? Or is there anyway to not have the order go through completely if it is not paid for? It would be fabulous if there was a way to only have orders "created" and actually taken out of inventory if they actually pay for it. Thanks so much!! 10 Dollar Frags

Tatum

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13 years 6 months ago #16073

In the latest version of commercial editions of HikaShop, there is a plugin called "Hikashop Orders Automatic Cancel Plugin" which enables you to cancel orders automatically after a certain period so that the stock of products in the order is 'released'.

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13 years 6 months ago #16076

Thanks I enabled the plug in. What is the period after they are canceled and where do I adjust that if needed?

Thanks

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13 years 6 months ago #16078

In the options of the plugin. The default is 86400seconds (1day). You also need to make sure that your cron task is set up in the configuration of hikashop as that's what is used to check the orders periodically.

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13 years 6 months ago #16282

Sorry I can't out where to adjust the options for the plug all I have come across is no parameters on the plug in. I need the default to be 20 minutes at the most.

Thanks For Your Help!!

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13 years 6 months ago #16283

Found it nevermind :)

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