Variants and Characteristics - Ticket sales

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13 years 6 months ago #16803

Hey Nic, I have searched but not found an answer for this. We want to sell tickets for a concert. So I set it are: Adult, Child Under 16 and Child Under 7


So I set it all up to work with a Characteristic called "Ticket Type" then created 3 variants within that for the 3 ticket types.

Now, when I publish the product, users can only choose ONE of the variants to add to their cart.

How can I get them to for example choose 2 of variant 1, 2 of variant 2 and 2 of variant 3 then add to their cart?

At the moment they can just choose one of the variants, that's it. Is there another way of doing it?

Cheers

Cliff

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13 years 6 months ago #16817

That's probably because you added the two other values after adding the characteristic to the product.
You should click on the "manage" variant option. Delete the variant(s) you have there, go back to the product, delete the characteristic from the product, save the product, add again the characteristic and save the product. That will recreate all the variants automatically based on the characteristic values.

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13 years 6 months ago #16824

Nic

I did exactly what you said and it's back where I was. See screen print. I can add EITHER one OR the other variant, but not both - in this case I want to add 1 of Adult and 2 of Child (7 to 15). I still only have the option to choose one variant.



Any suggestions?

I found out that if I press the BACK button, then I can go add the other variant and it will add it to the cart as well, but that's not good as the user has no idea that they need to do that. Perhaps if there was a "continue shopping" button it would make sense?
Cliff

Last edit: 13 years 6 months ago by cliffvt.

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13 years 6 months ago #16826

Nic

I found that if I change the configuration parameter "After a product is added to the cart" to "Stay and display a pop-up notice" then it achieves what I am looking for - so that works!

I guess what I was looking for was for a product order by variant grid, something like this I suppose:



Cheers

Cliff

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13 years 6 months ago #16832

Ah yes. I see what you mean now. Indeed, with HikaShop, you can only add one product at a time in the cart for now. The "Stay and display a pop-up notice" is indeed the solution you were looking for.

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