Why does checkout go to paypal when nothing to pay

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14 years 1 week ago #1779

Hi There,

I have set up coupon for $100. when customer purchases item for $100 and enters coupon code, cart correctly shows $0.00 owing yet when click next goes to paypal.

I can't seem to set up a payment option of coupon so the only payment option I have enabled is paypal

I am sure I am doing something wrong..just can't figure it out

thanks in advance

Des

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14 years 1 week ago #1782

Hi,

Basically, it is not possible to go to the checkout with a cart with free products in it. Plus, we didn't thought that someone would like to give coupons of the amount of the order as the goal of a shop is to make money on the goods on sale, so we didn't add any check on that.

That's something we would have to work on.
Do you have that case for all the orders, or is it just sometimes that you want to do that ? If your customers always place orders without having to pay, you could remove the payment view from the checkout workflow in the configuration. That way the payments won't be collected for the orders made on your website.

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13 years 6 months ago #16710

As a new HikaShop user, this is of interest to me as well.

I would like to be able to give a free download as part of a special promotion. As an example, attendees of a special presentation who visit the website can download a free copy of an e-book. Since I don't want EVERYONE downloading that e-book, I provide a special code - maybe happybirthday -- to those attendees.

Should I just use something else?

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13 years 6 months ago #16718

This thread is 6 months old and a lot has happened to HikaShop since then. No payment will be asked during the checkout if the price of the cart is 0. So you will be able to do what you want.

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