Checkout page

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13 years 5 months ago #17831

First of all, thank you for a fantastic product. :cheer:

I have downloaded the free version of the webshop, and I have managed to configure it and set up product pages etc.
But in the process of muddling about, I have managed to disactivate the checkout :S , which means that when ever a product is added, and the user is sent to checkout, then the system times out and i get an error message telling me that the page don't exist.

Error 118 (net::ERR_CONNECTION_TIMED_OUT): Der er opstået timeout for operationen

I can't find where the checkout.html is defined, can anyone help me? The site is in beta but available from here if you would like to test what happens.

www.veddugodtdet.dk/index.php/webshop

Modified to add the following:
I can clik the link on items in cart and the be taken to checkout, but if I wait a couple of seconds, then it times out.

I hope of help
Susanne

Last edit: 13 years 5 months ago by sukro. Reason: additional info

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13 years 5 months ago #17836

Please check the "checkout workflow" option of your configuration of HikaShop.
It's probably from where the problem comes.

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13 years 5 months ago #17837

Thanks for the super fast answer - my checkout workflow looks like this: cart_login_address_shipping_payment_confirm_coupon_cart_status_fields,end
could that be the problem?
Susanne

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13 years 5 months ago #17844

I see that you have twice the cart view on the same step. That's something I didn't see yet on someone else's website. Could you try to remove one of the two cart views ? That might help solve the problem.

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13 years 5 months ago #17851

Unfortunately that didn't solve the problem (I had high hopes that it might be so simple... :( )
I changed it to: login_address_shipping_payment_confirm_coupon_cart_status_fields,end
And tried the other way round as well cart_login_address_shipping_payment_confirm_coupon_status_fields,end, it didn't change anything either way.

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13 years 5 months ago #17865

Then, it must be something else.
Could you look in the php errors log of your server to see what is the real error message ?(you might have to ask your hosting company for that)

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