Mutliple Questions

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13 years 5 months ago #19098

Ah I'm already back, with more questions!


1. When I'm viewing an order, under “Additional Information” > “Shipping”, it is showing two options.
A. “Post Flat Rate” which I created with the Hikashop manual shipping plugin via System > Shipping Methods.
B. “Australia Post Standard” which is showing from the Hikashop Australia Post shipping plugin which has the "standard" box ticked.

Now I don't have option B published, it doesn't show on the frontend, but still shows it as a drop down item/menu, when you're viewing a order in the backend. Not really too fused I guess, but prefer that only the shipping options I create/published be shown, yet its showing both? I assume this is a bug or issue missed? Not that big of a deal, but I noticed it.


2. How do you add an image to an invoice?


3. On the main Hikashop Control Panel, “Sales over last 30 days”, it seems to count/add the final total/invoice amount, even if the order has been canceled or refunded. Is there any way for the graph to only count if the order has been set to “shipped”? I don't see the point of counting a sale if you didn't actually receive/confirm payment (due to customer not going through with paypal for example)? Perhaps I'm misunderstanding how the graph displays/works?


4. I added into Products > Characteristics, "Size", put two size options, no worries. The frontend displays the drop down tab for size (along with stock levels for each size, awesome!), but after selecting a size and adding it to cart, the drop down tab resets to the top, can you make it stay on the size/option selected rather than return to the top? Really not that big of a deal. Actually don't worry about it.

Also noticed if you don't add characteristics, and just put a quantity of stock in the product page, it doesn't show the stock level on the frontend? Is there an option to show it or?

Also forgot where/how to change the style of the drop down tab to say a button style, ideas? I did see it once, so I know its an option, but can't find it, argh... ah just found it again, system > configuration > display > "Characteristics selection method"


5. I've set cart to "mini cart" via display > content modules > shopping cart. On the frontend, in the checkout page where you address, shipping method, and products you've ordered, can the button to continue to the payment module such as Paypal say “but it now”, or “proceed to payment”,or whatever you like, rather than “next”.


6. General question, how long do sales orders stay in the system, can you automatically delete or archive them within 3, 6, or 12 months? This will also delete the order from the customers control panel via the front end, eg > your account > orders, correct?


7. The automatic email of "We are pleased to confirm the creation of your order No. X20 ( www.yadayadaskdjadjas.com/index.php?opti...=order&task=show&cid []=20&Itemid=115 ) at www.yadayadaskdjadjas.com/ on the 16 June 2011 at 19:27 ", any way to remove the part I've underlined/larger text?

Just looks messy, the rest is fine! (Edit: Actually I assume that is the "text" version is being sent when an order is placed, not a html version, if so, wheres the setting to change it to HTML? I read this but I think its dated , I'm using the latest free version)

Last edit: 13 years 5 months ago by leftywhat.

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13 years 5 months ago #19112

1. It's not a bug. It allows you to set a shipping method manually even though you don't want to show it to customers by default on the checkout. It's useful when you use HikaShop as a "request a quote" system.

2. You need to create a custom field of the type "file" and of the table "order" via the menu Display->Custom fields (Business edition only). That way, you can create an upload field which will be displayed on the back end when editing an order. And you will be able to add a file to an order. You can also display it on the front end so that customers can upload files along with their order during the checkout.

3. That's indeed the case. We'll change that for next release for new installs. At that point, you will have to remove the entries of the table jos_hikashop_widget in order to get the new setting. Alternatively, you can use the commercial editions and edit the widget settings to select which status you would like been used in the widget.

4. Other users don't have the problem. You must be doing something wrong.

5. Any text in HikaShop can be changed by editing the translation file, in the Languages tab of the configuration.

6. Sales are never deleted automatically. If you delete them (you can delete a bunch of them easily in a few clicks on the back end listing), they will indeed not be displayed on the front end customer interface.

7. Emails can be edited via the menu System->Emails in the Business edition. That documentation page is not outdated.

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13 years 5 months ago #19209

Awesome thanks for the info! Yea I tried question 4 again and it does show the stock, not sure why it didn't before, maybe I didn't set a quantity...

Is there a way to duplicate products, then I can simply change product images, product name etc? - Again not that big of an issue, more a time saver or is this too a feature of the Business Edition?

Also having trouble trying to find where to remove product code from order and invoice, I read the thread that was posted 3 months ago, I go into Display > Views, and I don't know which file to modify nor if the code has changed?... :(

In the Hikashop comparison, is there any detailed information when choosing between the 3 versions?
Imo, the stars don't tell enough, eg finding out Q2, Q3, Q7 etc etc until after you've chosen one.

Last edit: 13 years 5 months ago by leftywhat.

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13 years 5 months ago #19214

You can duplicate products in the Business edition.

The place hasn't changed. You need to edit the files "invoice" and "show" of the view "order" for the front end and back end via the menu Display->Views and remove the code:
$product->order_product_code

The features list to tell enough indeed. We'll have to come up with something better in the future. But did you hover on the names of that feature list ? The meaning of the stars are usually explained, even if everything is not up to date...

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