Can't add pics to products

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19148

Absolute newby here I am trying to add picture to my products but when I click on + image nothing happens any help please :S

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
13 years 5 months ago #19151

Normally a popup should open with a form asking you to upload a file. Could you do a screenshot ?
If you use a special joomla back end template, please switch to the default template and try again.

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19152

I am not getting any pop ups on the ones that should only thing working is the add price I am using standard joomla back end template

Thanks so far for the help

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
13 years 5 months ago #19154

Which version of joomla and hikashop are you using ? Which browser ? Please try with another browser as well.

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19156

Joomla 1.5 latest version of that firefox and just downloaded Hikashop tonight I will try IE

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19157

No Pop Ups in Ie either

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
13 years 5 months ago #19158

Do you have any special module or plugin activated on your back end ?

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19159

no not that I am aware of is that Joomla or Hika Back end

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19160

Notice that Joomla menue is locked out no acces when the Hikamenue is open is that normal

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
13 years 5 months ago #19162

Yes. That's normal.

Please check whether you have a javascript error or not in the javascript error console of your browser after clicking on the + button and copy/paste us the error message.

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19164

There are a few

Warning: Unknown property '-moz-background-clip'. Declaration dropped.
Source File: freshwaterflies.com/media/com_hikashop/css/backend_default.css
Line: 219

Warning: Unknown property '-moz-background-origin'. Declaration dropped.
Source File: freshwaterflies.com/media/com_hikashop/css/backend_default.css
Line: 221

Warning: Unknown property 'zoom'. Declaration dropped.
Source File: freshwaterflies.com/media/com_hikashop/css/menu.css
Line: 1

Warning: Unknown property '-moz-background-clip'. Declaration dropped.
Source File: freshwaterflies.com/administrator/index....ikashop&ctrl=product
Line: 0

There are more if you need

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19166

cleared the error for java clicked add repeatedly shows no errors

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
13 years 5 months ago #19167

Please send an access to your back end via our contact form so that we can look at the problem.

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19168

done let me know if you didn't get it

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
13 years 5 months ago #19169

It's because of your plugin cdscriptegrator which runs on the back end pages and which includes the jQuery javascript library which breaks the modal popup of joomla. If you disable it, it will work.

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19170

ok thanks will let you know how I go

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19173

Yep working now thanks heaps I will continue my evaluation and probably buy the upgrades

The login I use needs the scriptigrator any sugestions on another login module to use that does not need the plugin

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13375
  • MODERATOR
13 years 5 months ago #19174

Yoologin maybe ?

Please Log in or Create an account to join the conversation.

  • Posts: 14
  • Thank you received: 0
13 years 5 months ago #19177

Thanks again looks good yoologin must showcase my site once i get more on it again thanks

Please Log in or Create an account to join the conversation.

Time to create page: 0.098 seconds
Powered by Kunena Forum