Stock Level Deduction

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13 years 5 months ago #19283

Hi,

I'm setting my e-commerce for class registrations. I have set up my products (i.e. classes) with stock level of 12 (12 students per class maximum). Since I have 3 payment options, credit card, check, and purchase order, I don't want payment option "check" and "purchase order" to deduct from my stock level since I don't want to prevent other people from ordering/paying. I want to consider people paying with check and purchase order as on the waiting list until the payment is received. When I test the check/purchase order with different status, the stock level still gets deduct.

My question is that is there a way to control the stock level deduction by status? Right now, it seems to be by order creation.

Thanks,
-JT

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13 years 5 months ago #19291

There is no option for that.
The stock is indeed deduced when the order is created.
The stock is then restored when the order is cancelled.
What you can do is manually set the status to cancelled and then back to created in the back end listing of orders in order to restore the quantity levels immediately.
If you don't have too many orders, that might still be manageable. Otherwise, you would have to build a hikashop plugin to do that automatically.

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13 years 5 months ago #19307

Got it. I guess I'll manage it manually for now. Thanks for quick reply.

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13 years 4 weeks ago #28520

Hi Ive noticed that hikashop orders doesnt seem to be being updated correctly!We're finding orders of status "created" which have actually been paid for.

Is anyone else noticing this

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13 years 4 weeks ago #28549

That must come from a problem with the payment notification coming back from the payment server. What payment method are you using ?

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