Shipping Method Not Showing

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12 years 5 months ago #52186

Thank you Nicolas and sorry since this was simply my blindness :blush:

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10 years 3 months ago #169101

Hi, i've run through all 12 FAQ steps. but haven't found the problem. My problem is that some of manual shipping methods are displayed, but others not.

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10 years 3 months ago #169106

Hi,

Do you have set restrictions on them ?
Do they have the same settings regarding the "Include virtual products price"

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10 years 3 months ago #169166

Yes, i've done all of that. I even removed restrictions, but some of them are showing, some not. Can you check it out in my backend?

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10 years 2 months ago #169231

anyone?

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10 years 2 months ago #169248

Hello,
Can you show me some screenshots of how did you configured one of the shipping method which is not showing ?

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10 years 2 months ago #169300
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10 years 2 months ago #169317

Ok thanks :), and are your sure that the price of your order was above 100 ? Because you have "Minimum price" restriction.

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10 years 2 months ago #169420

Of course. And as i said, even if i remove restrictions, these methods are not displayed.

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10 years 2 months ago #169569

Ok, can you give me a temporary access to your back-end through a private message so that so that I can directly test it and see from where the problem is coming from ?
Thanks.

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10 years 2 months ago #169630

I just test it on my end with the same shipping/product/checkout configuration and it worked fine.
That's maybe coming from a cache issue so can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again

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10 years 2 months ago #169687

If you can look more closely, you can see that cache is disabled, plugin is disabled. I always clearing browser cache. I also tried different browsers, different computers. I'm still cant see all of my available shipping methods. Only one is displayed. Have you really saw all possible shipping methods? Can you make a print-screen?

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10 years 2 months ago #169739

Hello,
I tested it again and I just had some issue, but most of the time your shipping method was displaying.
Your shipping method is correctly configured, so I decided to created another shipping method with the same configuration as your LPEXPRESS and named it "LPEXPRESS TEST" and it seems to be working fine, so can you delete your shipping methods and re-create them ?
Thanks.

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10 years 2 months ago #169744

When i create additional shipping methods, they are displayed correctly (not all), but selection of shipping methods doesn't work. Feel free to make all necessary test you need by yourself. You can delete shipping methods as well. I have a full backup, so no problem.

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10 years 2 months ago #169956

can we solve this? time is ticking and nothing is happening.

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10 years 2 months ago #170018

After some tests, the problem was coming from the customization of the "shipping" file of the "checkout" view of your front-end template via "Hikashop->Display->Views" now it's working fine.

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10 years 2 months ago #170150

Shipping is showing now, but selection is not working. If there are two shipping options, whatever you choose, nothing changes (price is not changing, and at the bottom of page, you can see that selection is not changing, even if you selected different shipping method.

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10 years 2 months ago #170175

Hello,
To do that you'll have to set the "Auto submit shipping and payment methods selection" option to "YES" through "Hikashop->System->Configuration->Checkout".

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9 years 7 months ago #198664

Dear Nicolas,

I have the same issue and have gone through the FAQ points. I have also checked the plugins and they are published and set to public.

Could it be that one manual shipping method is set to $0.0 as price?
Attached is a screenshot of my shipment methods.

Regards,

Edward


Regards,

Edward
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9 years 7 months ago #198666

Hello Edward,
Firstly can you show me how did you configured your shipping methods and the weight/dimensions of the products that are on your cart when you test it ?
Also, what do you exactly mean by : "Could it be that one manual shipping method is set to $0.0 as price?"

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