Worldpay ot working

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13 years 2 months ago #24976

Hi
I was using worldpay on my old website, but I can't seem to get it working on my new site. THe site is www.allyoucanbear.com Paypal works well, but when you add something to the card, worldpay is not showing up as a payment option. It is enabled. It might be that I need to talk to worldpay, but I think I need it to show up as a payment option first. Please can you advise me.

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13 years 2 months ago #24979

Hi,

If you don't see a payment method on the checkout, it's because of one of these problems:
www.hikashop.com/support/documentation/i...ins-listing.html#faq

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13 years 2 months ago #25021

Thanks, I am nearly there. It now shows up once I am logged in. However, when I spoke to worldpay, they asked me if there was somewhere to set authorisation mode? Basically, when someone uses a card on my site, I have to go into worldpay to complete the sale. I "capture" the payment. I prefer it this way as sometimes items get sold at fairs or my real shop. Is there any way of having the option authorisation mode?

Many thanks
Sarah

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13 years 2 months ago #25029

There is no such option in the plugin. We didn't develop that plugin ourselves and don't have the rbs worldpay documentation so I can't tell you how you could do it as I don't know myself. You should ask them what parameter should be set to do that. Or maybe there is an option for that in your worldpay account ?

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