Discount

  • Posts: 188
  • Thank you received: 0
13 years 2 months ago #25875

Hi Nic, Looks pretty simple but I have problems with the coupons , I read the instructions and create a coupon to be apply to a product, then I enter the code but is not working , do you have any other manual for this , I also compare to the settings in your demo site but still not working , any help will be great.

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 2 months ago #25883

Hi,

Could you do a screenshot of the configuration of your coupon so that we can see what you did ?
What do you mean by "it is not working" ? Do you get an error message when you enter the coupon on the checkout ?

Please Log in or Create an account to join the conversation.

  • Posts: 188
  • Thank you received: 0
13 years 2 months ago #25887

thnaks nIc her is

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 2 months ago #25888

The number of times used and the quota is the same in your coupon.
That means that it can't be used anymore as the quota is exhausted.

Please Log in or Create an account to join the conversation.

  • Posts: 188
  • Thank you received: 0
13 years 2 months ago #25889

Thanks so much, I got it.

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 0
13 years 1 month ago #27952

Nicolas,

I am trying to see up the discount coupon facility, but it keeps adding the discounted amount back on as a tax, please see attachment.

thanks
David

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 1 month ago #27974

Could you do a screenshot of how you configured your coupon ?

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 0
13 years 1 month ago #27993

hello,

here's a screen shot of the discount configuration page.

thanks
David

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 1 month ago #27994

Hi,

Thank you. We were able to reproduce the problem on our end and fix it.

Please download again the install package from our website and install it on yours over your current version. That should fix the problem for you too.

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 0
13 years 1 month ago #27996

thanks for that, nice to know that for once it wasn't my fault :)

David

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 0
13 years 1 month ago #27997

Nicols,

one small point, when I update Hikashop it rewrites my modifications to the language file File : en-GB

regards
David

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 1 month ago #27999

That's because you should do your modification in the override area as explained there:
www.hikashop.com/en/download/languages.html#modify

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 0
13 years 1 month ago #28000

Nicolas,

I still can't get the discount coupon to work, here is my setup page.

david

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 1 month ago #28003

Please make sure that you have the line:
if(isset($prices->prices[$k]->price_value_without_discount_with_tax) && $prices->prices[$k]->price_value_without_discount_with_tax>0) continue;
in the file administrator/components/com_hikashop/classes/currency.php
If you don't, it means that the file wasn't updated.

Do you have the same behavior as before ?

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 0
13 years 1 month ago #28009

yes it's there (see attachment) no I didn't have the problem before.

Before it just added the discount back on as a tax.

David

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 1 month ago #28013

What problem do you have? The screenshot you posted is the same as before. Maybe you didn't post the correct one ?

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 0
13 years 1 month ago #28014

I can not get the coupon discount to work and you asked me if I had this line

if(isset($prices->prices[$k]->price_value_without_discount_with_tax) && $prices->prices[$k]->price_value_without_discount_with_tax>0) continue;

in the file administrator/components/com_hikashop/classes/currency.php

I thought I had sent you a screen shot of my currency.php file, apparently I didn't so here it is showing the line.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 1 month ago #28015

We cannot reproduce the problem any more since the modification we made solved it on our end. Could you give a link to your website so that we can see the problem ?

Please Log in or Create an account to join the conversation.

  • Posts: 19
  • Thank you received: 0
  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
13 years 1 month ago #28019

Could you also give a coupon code so that we can try ?

Please Log in or Create an account to join the conversation.

Time to create page: 0.104 seconds
Powered by Kunena Forum