Shipping Not Showing

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13 years 4 weeks ago #28599

Any idea why my shipping is not showing up? It is compeltely not showing up and well this is a big issue.

A few things of note... None of my products have weights. I have disabled cache so I make sure it works. I read the FAQ and I have tried almost every option in the shipping to try and make it work and it does not.

Here is a screenshot of the settings: imageshack.us/photo/my-images/543/shippingerror.jpg/

Also Nicolas if you are able to help I have enabled your login to my site again so that you can take a look. I honestly do not know again what is going on. I have tried everything from editing the workflow to changing shipping methods but nothing works. It does not want to let users select shipping. Any ideas?

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13 years 4 weeks ago #28600

To add I have force shipping turned on in the settings. No idea what is going on here but obviously I need this to work.

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13 years 4 weeks ago #28601

Ok I have tried everything and literally cannot get the shipping working. Nicolas, I also noticed that in the order you tested the other day where you got the payment system working it too did not calculate shipping (which was setup before then) so there must be something wrong. I even went and install hikashop again today over the current installation just to make sure nothing was missed. I tried debug and everything. Nothing works! Please help.

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13 years 4 weeks ago #28602

Well I am going to sound stupid or I just found a bug. So I thought to try one last thing... I went into the joomla plugins listings, disabled the shipping plugin and renabled it and now it works and shows up like it is supposed to.

I think I found a bug :) Anyways glad it works now.

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13 years 4 weeks ago #28615

Indeed, sometimes the plugins need to be saved in joomla to work properly.
We couldn't reproduce yet the problem on our end.
Which version of joomla are you using ?

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13 years 4 weeks ago #28656

Hi,
I have same problem too.
And I just to reset to enable the shipping plug in
and Force shipping regardless of weight.
Then can show the Manual shipping icon.

However, and other problem is how to
set the Manual Shipping Country to be all country?

Because it shown: No shipping methods available to your location

Thanks!
Jade

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13 years 4 weeks ago #28664

You can just remove the zone selection you have in your shipping method and it will display for all the countries.

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13 years 4 weeks ago #28678

Hello,
Sorry How to remove it?
You means I can set up at the manual shipping plugin?
I am trying to click all country and all in green but still
display "No shipping methods available to your location.
Do you have any manual about setting country for shipping and paypal??
Regs.

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13 years 4 weeks ago #28692

Hello,
Is it just to not select any ZONE in the shipping module plugin? It is located at the Right hand Top corner?
I have made it not to select any Zone then seem to br Okay :D
Regs.,

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13 years 3 weeks ago #28712

Yes, that's what I meant. Just not put any zone in there.

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13 years 3 weeks ago #28827

I am using Joomla 1.7.2 I still occasionally get errors where I keep having to reset the plugin.

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13 years 3 weeks ago #28838

We aren't able to reproduce that problem on our end so it's hard to say anything unfortunately :/

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13 years 3 weeks ago #28856

ooh I see!
But it is happened.
Thanks!

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