Virtual Products: Checkout Shows Shipping Address

I have a CD and digital download of the same product. I have created two products in Hikashop: one with 0 value for weight and size (the digital download) and one with those attributes (the CD). I have three shipping methods: two manual (to trigger at minimum dollar amounts whether its one or two CDs with their corresponding S&H charges) and the third for three or more CDs (UPS auto calculates from there).

Yet when I select the digital download, the checkout screen gives this error message at the top of the screen:

"Weight OR volume not found for the products in your cart"

How do I configure these products/shipping methods so that the error message doesn't appear and the shipping address isn't also on the same screen, i.e. make the system understand that it's digital?

I have Joomla! 1.5.23
Hikashop starter 1.5.4

Thanks

Thanks but it's already set to "no."

I've tested the cart many different times with both the CD and download but I've deleted all of those test orders on both the front end and under the "sales" tab on the back end of Hikashop. So I start fresh and add 1 download to the cart (and nothing else) and still get the "weight, volume" message.

hennensobserver.com/index.php?option=com...ut=listing&Itemid=27

That definitely helped, the shipping address is not displayed and the error message is gone! What is the "int (0) int (0)" at the top of the screen and that has always been there when this problem first arose?

That took care of the issue perfectly! Thank you for your timely support. I will be downloading the top-of-the-line version shortly for its affiliate capability and many others. This kind of support sells products....

Hello,
I have a similar problem:
I have books in a shop - some as Ebooks (Virtual Products).
At checkout Hikah shows "Shipping Address" AND Hikah also select a shipping-method and calculate shipping costs?

My setiings:
Auto select default shipping and payment methods -> YES
Auto submit shipping and payment methods selection -> YES
Force shipping regardless of weight -> NO
Show shipping 'same address' checkbox -> NO
Address selector -> LIST

I put the product-type of the products (ebooks) to -> VIRTUAL GOODS

You can check it out here:
www.gorinpianotales.org/order-your-books...idebook-for-teachers
(Second Button for Ebook)

or here:
www.gorinpianotales.org/order-your-books...idebook-for-teachers

Thanks for Help!

Frank

Hi!
Thanks you are right, there was a weight typed in. Now Hikah calculates the right total end-price when a virtual product is in the cart!

BUT NOW I HAVE A STRANGE EFFECT:
Hikah has the right Total-Price but at the end of the checkout, when the Paypla-Website comes up, Paypal adds 20 $ shipping-fee by itself? Paypal only do that when I bought virtual products?

I attached screenshots?
I checked the options of the Paypal-Module but cant find a solutiion...

Thanks again, Frank

Hi jerone,
I tried to set "Send Details" to NO but it didnt help.
After that I tried to use my own Paypal-Adress for checkout (and not the Paypal-Adress of my customer) and then it worked fine and Paypal dont put own shipping-costs onto the virtual products!?
Could it be that my customer had made some settings directly at Paypal that generate tha problem and Hika wont be the reason for that problem?

Thnaks, Frank