Custom error messages for special shipping

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13 years 2 days ago #31011

Hi,

I have a question about a custom error message for people who live in places we need to request shipping quotes for (i.e. we can't set up the shop with fixed shipping prices for their locations)

The background is that my client's store, which sells perishable products, will for the moment only ship to 45 out of the 50 provinces of Spain. For the 5 other provinces and foreign destinations, we need people to "contact us" and we'll get them a quote personally.

Is it possible, when/if someone inputs the address of a province or country we don't have fixed shipping prices for, for us to customize the error message they see? I.e., please contact us for a quote <link to contact form>?

Is there some more elegant way to handle this?

Any advice appreciated. Thanks


HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site

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13 years 2 days ago #31031

Hi,

Any message in HikaShop can be customized as explained there, including this one :
www.hikashop.com/en/download/languages.html#modify
Note that when you add html in messages, you shouldn't use double quotes but simple quotes in order to not break the translation file parsing.

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13 years 1 day ago #31059

Ok, Nicolas, thanks for this. It will be a while before I can test the shipping component, to see what error message HikaShop generates when people enter a country or a postcode that does not have a shipping method, so I know what I need to modify!

I will post back here then if there are any problems.

Thanks.


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