Displaying a "could not find deal number XXX"

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12 years 11 months ago #33757

Hello again.

I made a custom code at the end step when a certion payment is choosen, then it displays an iframe to creditcard billing.
the problem is before i get the i get the "could not find deal number" and the cart is empty before i get there.
the cart configuration is to be emptied when "confirmed", and this requires the verfication of the iframe.
so the cart is emptied, the order exists at "created", but Hikashop cant recognize it..

What might be the problem?

Last edit: 12 years 11 months ago by bars92.

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12 years 11 months ago #33763

Hi,

The message "could not find deal number XXX" is not a default message of HikaShop. So I don't understand fully your problem. Could you give a link to that so that we can see what your did ?

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12 years 10 months ago #34079

Let me put it another way.

I noticed when the checkout reach end i made another step require to choose between 2 options and click next.
When i click next (at the first time only) i get the order could not be found and i am logged out.
When i log in back i continue from where is stopped, i get the thank you page, but the onPaymentNotification() is not working and another deal is created with no value. (Like clicking the new button at the back-end).


My question is how can i extend the session for the checkout? and does it can be that i am too much time in the end step so he kicks me out?

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12 years 10 months ago #34125

I'm not sure I understand your problem. I don't see all the connections between the different elements you're describing.
In the configuration of HikaShop, you have the option "Clean cart when order is". If the value is "created", when the order is created, the order_id is put in the session and the cart is removed immediately. If the value is "confirmed", when the order is confirmed (after the payment notification is received), the cart is removed.
Maybe you have that option set to "created" and setting it to "confirmed" would solve your problem ?

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12 years 10 months ago #34439

No it wasn't the problem. Apperently my editor thought an note has { so it did not close the payment banktransfer the right way.

Thanks anyway.

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