fail to categorize a product

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13 years 11 months ago #3418

i able to add product in specific catagory in computer A but can not do that in computer B.
in computer A, after i add a product, select a catagory and click OK, it always fail me . the box to add catagory is not totaly jump out.(refer pic 1)
in computer B,after i add a product, select a catagory and click OK, the box will disappear. the product succesful put in the catagory.
do you have any ideal why this happen ?
i attached a pic about the fail infor.pic 2

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File Name: problem.doc
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13 years 11 months ago #3420

This was a bug present in older version of HikaShop with Internet Explorer. If you update to the latest version, the problem should be fixed

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13 years 11 months ago #3423

i update to ver 1.4.0, but same problem stil happen.
i arrange my steps in pdf for your reverence.( these steps done in previous ver.)
the fail message to be same.

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13 years 11 months ago #3425

Which browser are you using ?

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13 years 11 months ago #3451

On IE , XP can add product in category.
On IE, vista business can not add product in catagory

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13 years 11 months ago #3452

Which version of Internet explorer are you using ?

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13 years 11 months ago #3474

IE ,Win XP, ver 8.0.6001.18702 can add product in catagory
IE, Win Vista business, ver 7.0.6000.16982 can not add product in catagory

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13 years 11 months ago #3481

Hi,

We tried to reproduce the problem on our end with IE7 on vista but couldn't see any problem.
If you try on our demo website ( demo.hikashop.com/administrator ) do you have the problem ?

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13 years 11 months ago #3501

i update my IE to ver 8. so far, every thing is going well.
i think the problem solve.

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