"this msg may not have been sent by..."

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fabio martinho
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Posts: 23
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12 years 10 months ago #35280

Hello,

When a client pay a product and receive the confirmation mail, if he uses Gmail, they view this message:

(This message may not have been sent by palavraverdade...)
and I think this warning is very bad for my site...

When I click in Saiba Mais (read more), I go to this page:
support.google.com/mail/bin/answer.py?hl...swer=185812&ctx=mail

There is a way to stop this message?

thanks

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nicolas
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12 years 10 months ago #35301

Hi,

Yes. The problem is that in the Email tab of the configuration of HikaShop you have your gmail as as "from" email address. However, your website is not sending the emails via gmail servers. Thus, gmail considers that this email might be a fraud.
You should not use a gmail email address there if you didn't configure joomla to send the emails via gmail's servers (you're probably using your hosting email server so you should put your hosting email address there).

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